Used Tesla Model 3 2019-present reliability
Category: Electric car
The popular Model 3 arrived as a real game-changer, thanks to lots of tech and electric range. It's an amazing used buy as well
What should I look for in a used Tesla Model 3 hatchback?
When viewing a used car, always follow our used car buying checklist.
Check your Model 3 comes with all the charging cables it should have. Check all the interior electrics work, and the seats slide back and forth properly. Take a good look at the wheels for any kerb damage, and check out the bodywork generally. Make sure all the paperwork is up to date and services have been done on time.
What are the most common problems with a used Tesla Model 3 hatchback?
The Model 3 has had recalls for the following issues. Make sure all remedial work has been carried out.
On certain vehicles that are running firmware release 2022.8 and that experience a loss of low voltage system support the audio subsystem may become unavailable including the use of eCall functionality.
The brake calliper bolts may not be secured to the correct specification.
Front Seat belt top loop may not be secured correctly.
In certain conditions the user interface (“UI”) on affected vehicles displays vehicle speed but not a unit of speed (i.e. mph or km/h).
The rear-view camera harness may fail causing no image in the centre display.
The front suspension lateral link may be insufficiently torqued.
Click here for more information. Contact your nearest Tesla centre if you believe your vehicle is involved in a recall.
Is a used Tesla Model 3 hatchback reliable?
In our 2023 What Car? Reliability Survey, the Model 3 ranked eighth out of 15 cars in the electric car category. It scored a respectable 93.8% and finished above rivals like the Polestar 2 and Kia EV6, but just below the Cupra Born and Volkswagen ID 3.
Owners told us 26% of their Model 3s had a glitch, with bodywork and non-motor electrics the most common causes for concern. Tesla paid for remedial work in 97% of instances, leaving a small percentage of owners with bills of up to £750. Sixty percent of issues were sorted out in a day or less and only 15% of cars spent more than seven days in the workshop.
As a car brand, Tesla as a brand came 10th out of 32 manufacturers featured, with a great score of 93.6%.
Used Tesla Model 3: owners' reliability data
As part of our 2023 Reliability Survey, What Car? readers said that the Tesla Model 3 has demonstrated mixed reliability and dealer service experiences. Common problems included faulty sensors, malfunctioning infotainment systems, and build quality concerns such as panel gaps and paint defects. Some drivers also experienced issues with the battery and charging system, which required attention from Tesla service centres.
What’s more, while some readers highlighted prompt and efficient service, with repairs completed quickly and professionally, others reported long wait times for appointments, delays in obtaining parts, as well as inconsistent communication from service centres. The mobile service option saw mixed reviews, with some finding it convenient and others encountering scheduling difficulties.
