Used Hyundai i30 Hatchback 2017-present reliability
Category: Family car
Sharp looks and the residue of a five-year warranty make the Hyundai i30 an appealing used family car
What should I look for in a used Hyundai i30 hatchback?
Very little has been found to go wrong with the i30 thus far. Nevertheless, we’d recommend checking carefully to make sure the i30 you’re looking at has been treated well. Signs it hasn’t might include large amounts of kerb scuffs to the wheels, grazes to the front and rear bumpers, broken or snapped bits of plastic inside the car, splits or fraying in the upholstery and scuff marks where toddlers’ kicking shoes may have made contact.
At this age, you should also check that the car you’re looking at has been serviced in accordance with Hyundai’s service schedule – look for stamps in the service book and make sure every service has been done not just at the right mileage but also on time.
What are the most common problems with a used Hyundai i30 hatchback?
Sunroof motor
Some i30s built between 18 September 2018 and 9 November 2018 that also came with a sunroof might have an issue with the motor. The anti-pinch function (intended to prevent fingers from being trapped by the glass) might not function correctly. Any Hyundai dealer will be able to let you know if your car is affected by this, and sort the issue for you if it is.
Is a used Hyundai i30 hatchback reliable?
The i30 didn't rank in the family car category of the latest What Car? reliability survey, but Hyundai as a brand finished in 10th place out of 31 manufacturers. That's better than Skoda (13th), Ford (14th) and MG (31st), but not quite as good as Citroën (seventh) or Toyota (fifth).
The i30 benefits from Hyundai’s five-year unlimited mileage warranty, which should give you some peace of mind if it's still valid. Not all warranty items are covered for the full five years, so it’s a good idea to read the small print first, but it's better than having no warranty at all, since most manufacturers only offer three-year warranty periods.
Used Hyundai i30 reliability: the owners' view
As part of our latest reliability survey, Hyundai i30 owners shared mixed experiences. While many praised the car’s overall dependability, some reported recurring issues. Owners of both petrol and diesel models highlighted problems with the infotainment system, including freezing screens and intermittent faults, which required multiple trips to dealerships to resolve. A few owners also noted issues with warning lights appearing without clear causes, although these were often quickly addressed by dealers.
The dealer network received mostly positive feedback, with many praising friendly and efficient service. However, a small number of owners described delays in obtaining parts for repairs, leading to extended downtime. One diesel owner reported frustration with repeated visits to address a persistent engine fault.
Overall, the Hyundai i30 is generally considered reliable, but its occasional faults and varying dealership experiences suggest room for improvement in aftersales support.